about ITS

This page is dedicated to questions asked of ResCom, primarily dealing with the Information Technology Services (ITS) department and the services that department offers. ResCom does not maintain servers or issue accounts to students. ITS does this.

Where do I change my Penn State password?
I forgot my password, where can I get it?
How do I create a website on www.personal.psu.edu?
How do I forward my Penn State email to another account?
How do I access the U: Drive?
How do I receive email on my computer?

Where do I change my ITS password?

To change your password, visit www.work.psu.edu.  Click the "Change your password" link located on the right-hand side of the page. Log in with your PSU Access ID and password.  The page will prompt you for your new password.  You may also visit an ITS Signature Station usually located in ITS computer labs to reset your password as well.

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I forgot my password, where can I get it?

If you forget your password you will have to visit the Accounts Office at 101 Computer Building or 2 Willard to have them reset your password. You may be required to present a photo ID to reset your password. Call them to make sure you have everything you will need before you walk over.

101 Computer Building, University Park
814-865-4772

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How do I create a website on www.personal.psu.edu?

The ITS website lists requirements and instructions to begin using the Penn State web space.  Visit http://its.psu.edu/web.html for details.

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How do I forward my Penn State e-mail to another account?

Visit www.work.psu.edu.  Click on the "Change your e-mail forwarding address" link at the right-hand side of the page.  Log in with your PSU Access ID and password.  The e-mail address you specify will receive all of your Penn State email.

Note:  Your email will continue to be sent to the address specified at www.work.psu.edu.  If you would like discontinuing e-mail forwarding, follow the above instructions and click reset.  You will be able to access your e-mail directly from the Penn State webmail site.

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How do I access the U: Drive?

For instructions on how to setup the U:\ drive on your own computer go to ITS' U Drive site: http://clc.its.psu.edu/DiskSpace/

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How do I receive email on my computer?

To receive e-mail directly to your personal computer, you can choose any pop3 compliant e-mail program available to you. Which program to use is purely a matter of preference.  We have posted instructions below for the most popular programs we see students use in the residence halls.  Visit E-mail Setup or Tech Support from our web site.

Note: The e-mail accounts and servers are managed and maintained by the ITS department. ResCom can help with some things but consult with ITS for account problems.

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Can't find your question here? Visit the other FAQ sections


Penn State Auxiliary and Business Services

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This page was last updated on Saturday, February 11, 2006.
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