Residence hall living is all about learning new things and how to adjust to college life. Many students know a lot about computers but others don't. The purpose of this web page is to help RH learn to maintain their computer and help them know what they are responsible for while using their computer on university networks.

What ResCom wants you to know

ResCom wants to help any resident that requests it. ResCom will make an appointment with residents to visit their room or do service on their computer in house. ResCom is open 7 days a week for resident convenience. Our student staff is knowledgable and will provide one on one consultation to help keep their computer running smoothly. Email is the least effective method of fixing an issue with a computer. Please visit ResCom to interact with the staff and they will be happy to assist you.

Student responsibilities with their computer in the residence halls

Residents are required to install and maintain an adaquate anti-virus program on their computer. PSU provides Symantec anti-virus under a site license for all faculty / staff / and students of PSU. New computers come with trial versions of anti-virus software and after 30 or 90 days leaves you needing to purchase a yearly subscription of their product. The anti-virus software provided by the university does not require a yearly subscription and is not a trial version. It can be downloaded by the ITS department at this link. Symantec anti-virus.

IMPORTANT: Always uninstall a currently installed anti-virus program BEFORE you install a new or different one. ONLY ONE anti-virus program can be installed on any machine at a time.

If you go over the bandwidth limits because of a virus /spy-ware / malware, you are still responsible for the violation. Follow this linkd for more information about viruses and Anti-virus software.

"Resident's are responsible to keep their computers virus free, secure their computer from compromise, and must configure their computer to stay within the weekly Internet bandwidth limits. This includes properly configuring music / file sharing programs that residents have chosen to install and use on their computer.

Please be aware that watching YouTube video clips, general web surfing, watching movies or TV shows on-line is downloading to your computer from the Internet and counts against your weekly Internet bandwidth limits". If your computer is touching or interacting with the Internet, it count against your weekly limits. Follow this link for more information on what does and doesn't count against your weekly bandwidth limits.

Facts about music / file sharing programs

Sharing music, videos and copyrighted materials "is against University Policy and most federal and state laws. In many cases this practice is ILLEGAL". More and more students are getting in serious trouble because they don't believe this will happen to them. Please be aware of the consequences of sharing music and video electronically.You can loose your room connection and face Judicial Affairs if caught.

Music sharing programs like Bit Torrent, BearShare, LimeWire, and others, automatically require you to share in order to download. These programs automatically setup sharing as soon as you install them and open the program. They operate these shares in the background and use bandwidth without your knowledge. You will be responsible for all bandwidth consumed by these programs. The best choice is to uninstall these programs or don't use them in the first place.

"Some music / file sharing programs can not be configured to turn off background sharing. The only solution is to uninstall the program from your computer"

Learn how to shut off these features asking ResCom questions or making an appointment for one on one time with a technician. One good practice you should get into is to turn off your computer when you're not in front of it. If you leave your computer on and connected while you are away or sleeping, these programs or others on your computer can operate in the background using up your bandwidth allotment.

File sharing is not supported in the residence halls

File sharing by use of open shares on a residents computer is not supported and is not encouraged in the residence halls. Firewalls prevent residents from opening shares on their computer to others outside their building switch. Sharing folders leaves residents open to viruses and others that can compromise the security of the resident's machine. ALWAYS USE A PASSWORD ON YOUR COMPUTER to login. Not using a password leaves your computer wide open.

Facts about securing your computer

  • Use a password to login to your computer.
  • Make sure your administrator accounts have passwords. XP home is open by default.
  • Install critical Microsoft updates weekly until there are no more required updates. Do this even if you have the machine is set to automatically update on it's own. Some spy-ware / viruses / malware disables this feature then you will be left vulnerable to other threats
  • Do not allow others to use your computer and do not share passwords.
  • Turn off your computer when you are not in front of it.
  • Use a firewall program to protect your computer and log compromise attempts.

XP home and XP Professional are powerful operating systems and need to be secured for your protection. They need to be secured with passwords and patched to close holes of vulnerabilities. Not using a password to login to your computer may be convenient but dangerous. The University networking policies require that you use passwords on your computer while connected to the university network and strictly prohibits sharing your passwords with others including parents.

Do not allow others to use your computer

If you allow someone to use your computer or do not secure it and someone uses your computer, you are accountable for the bandwidth consumed or any charges that may apply from illegal activity.

Purchase a firewall program and maintain it

There is a firewall built into XP but it is not as effective or configurable as ones you can purchase. Firewalls allow your computer to control who sees your computer on the network and what programs on your computer can use the network or act as a server. Firewalls log attempts to access your computers and traps information the security office can use to catch someone from exploiting your connection. ResCom will assist residents on what they can do to configure a firewall and answer questions. Zone Alarm and Black Ice are 2 popular programs available for purchase.


Penn State Auxiliary and Business Services

For information about The Pennsylvania State University Ethernet Request Form,
please contact: rescom@psu.edu.

Design is provided by the Marketing and Communications Office
for Auxiliary and Business Services (absmarketing@psu.edu).
This page was last updated on Thursday, May 9, 2002.
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